Privacy Policy – Mithahara

Website: https://mithahara.shop/
Last Updated: 12 October 2026

1. Introduction

Mithahara, manufactured by Sai Lipon Enterprises, is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase products, or contact us.

By using our website, you acknowledge this Privacy Policy.

2. Information We Collect

When you use our website or place an order, we may collect:

  • Personal details: Name, phone number, email address, billing address, and delivery address.
  • Order details: Products purchased, order number, order amount, and delivery information.
  • Payment details: Payment status, transaction reference number, and other information necessary to verify your payment.
  • Technical information: IP address, browser type, device information, cookies, and website usage data.

We collect information necessary to process orders, provide customer support, and operate our website.

3. How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver orders.
  • Verify payments and generate invoices.
  • Contact you regarding orders, deliveries, returns, or refunds.
  • Respond to customer enquiries and complaints.
  • Improve our website and shopping experience.
  • Prevent fraudulent transactions and unauthorized activities.
  • Meet applicable legal, tax, and accounting requirements.
  • Send promotional messages where permitted and, where required, with your consent.

4. Payments and UPI QR Code

Mithahara may offer UPI payments through dynamic QR codes generated for your order amount.

When you make a payment, your UPI application, bank, or payment service provider processes the transaction. We may receive transaction references and payment status to verify the payment and update your order.

We do not intend to collect or store your UPI PIN, banking password, or confidential banking authentication credentials.

Orders will be marked as paid only after payment verification through the payment integration used by our website. A payment screenshot alone may not be sufficient confirmation.

5. Cookies

Our website may use cookies to support shopping cart functionality, checkout sessions, website preferences, security, and performance analytics.

You can manage cookies through your browser settings. Disabling certain cookies may affect shopping cart or checkout functionality.

Third-party services integrated into our website may also use cookies according to their respective policies.

6. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary, including:

  • Payment service providers for payment processing and verification.
  • Delivery partners for order shipment.
  • Website hosting providers and technical service providers.
  • Communication services for order updates and customer support.
  • Government authorities or legal entities where required by applicable law.

Such information will be shared only as reasonably necessary for the relevant purpose and subject to applicable legal requirements.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or online storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal and tax obligations.

When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable law.

9. Your Privacy Rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate details, or deletion of information where legally permissible.

You may also withdraw consent for processing activities based on consent and opt out of promotional communications.

To submit a privacy request or complaint, contact us using the details in the Contact Us section.

10. Third-Party Websites

Our website may contain links to third-party websites or payment services. These services operate under their own privacy policies.

We recommend reviewing their policies before providing personal information on their platforms.

11. Children’s Privacy

Our website is not intended to knowingly collect children’s personal information where parental consent or other safeguards are required by law. If we become aware of unlawful collection, we will take appropriate steps in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website features, payment methods, or legal requirements.

Updates will be published on this page with a revised Last Updated date.

13. Contact Us

For questions, privacy requests, or complaints regarding this Privacy Policy, please contact us:

Brand Name: Mithahara
Manufactured By: Sai Lipon Enterprises
Address: No. 312, Annapoorneshwari Nagar, RR Nagara, Bengaluru – 560091, Karnataka, India
Website: https://mithahara.shop/
Customer Care: +91 97317 38787
Email: desimithahara@gmail.com

We will review privacy-related requests and respond in accordance with applicable law.

Thank you for trusting Mithahara. We value your privacy and your continued support.

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